Privacy Policy

Last Updated: January 20, 2026
Effective Date: January 20, 2026


1. Introduction
Skymotor ("we," "our,"  or  "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, and connected vehicle services (collectively, the  "Services"). It also describes your rights regarding your personal data.


By using our Services, you consent to the practices described in this policy.


2. Data Controller
The data controller responsible for your personal information is:


Suzhou Wujie Miaokong Technology Co., Ltd.(doing business as Skymotor)

Data Protection Officer (DPO) Contact: privacy@skymotor.tech (Please direct all privacy-related inquiries here)


3. Information We Collect
We collect information to provide and improve our Services. This includes:

Category

Examples

Collection Context

Personal Identifiers

Name, email, phone number, user account ID.

Account registration, customer support.

Vehicle and Device Data

Vehicle Identification Number (VIN), software version, battery status, performance diagnostics, unique device identifiers.

Connected vehicle services, software updates, maintenance alerts.

Geolocation Data

Precise real-time and historical location of your vehicle and mobile device (when connected to services).

Providing navigation, stolen vehicle recovery, smart features, trip analysis.

Usage and Telemetry Data

Trip distance, speed patterns, charging cycles, feature usage, website/app interaction logs.

Service improvement, personalized features, analytics.

Technical Data

IP address, browser type, operating system, cookies and similar tracking data.

Website/app functionality, security, analytics.


4. How and Why We Use Your Information (Purposes & Legal Bases)
We process your data based on specific, lawful grounds as required by law.

Purpose of Processing

Categories of Data Used

Legal Basis (GDPR Reference) / Explanation

To provide core Services (e.g., remote lock/unlock, diagnostics).

Vehicle Data, Identifiers.

Performance of a Contract (Art. 6(1)(b)) – Necessary to deliver the service you purchased.

To send vehicle health alerts, software updates, and service reminders.

Vehicle Data, Identifiers, Contact Info.

Legitimate Interests (Art. 6(1)(f)) – To ensure safety, security, and functionality of your vehicle.

To process transactions and manage your account.

Identifiers, Contact Info.

Performance of a Contract (Art. 6(1)(b)).

To provide location-based services (e.g., navigation, find my vehicle).

Geolocation Data, Identifiers.

Your Explicit Consent (Art. 6(1)(a) & 9(2)) – This is crucial. Precise, continuous location is sensitive and typically requires prior, opt-in consent.

For marketing and personalized offers (non-service emails).

Contact Info, Usage Data.

Your Consent (Art. 6(1)(a)) or Legitimate Interests (where applicable under law). You can opt-out anytime.

To comply with legal obligations and ensure security.

All categories as necessary.

Compliance with a Legal Obligation (Art. 6(1)(c)) / Legitimate Interests (Art. 6(1)(f)).


5. How We Share Your Information
We do not sell your personal data. We share it only in limited circumstances:


Service Providers: With trusted vendors who process data on our behalf under strict contracts (e.g., cloud hosting, data analytics, customer support). These parties are prohibited from using your data for any other purpose.

Legal Requirements: To comply with laws, regulations, or valid legal processes.

Safety and Rights: To protect the rights, property, or safety of Skymotor, our users, or the public.

Business Transfers: In connection with a merger, sale, or acquisition of all or part of our company.


6. International Data Transfers
Your personal data may be transferred to and processed in countries other than your own, including China. We ensure all such transfers comply with applicable data protection laws by implementing appropriate safeguards, such as:


Standard Contractual Clauses (SCCs) approved by the European Commission.

Other legally recognized mechanisms for ensuring an adequate level of data protection.


7. Your Data Protection Rights
Depending on your location, you may have the following rights:


Access & Portability: To request a copy of your data or receive it in a structured format.

Rectification: To correct inaccurate or incomplete data.

Erasure ("Right to be Forgotten"): To request deletion of your data under certain conditions.

Restriction & Objection: To restrict or object to our processing of your data.

Withdraw Consent: To withdraw your consent at any time, without affecting the lawfulness of prior processing.

CCPA Rights: If you are a California resident, you have the right to know, delete, and opt-out of the "sale" or "sharing" of your personal information (as defined under CCPA).


To exercise any of these rights, please contact our DPO at: privacy@skymotor.tech. We will respond within the timeframe required by law.


8. Data Security
We implement robust technical and organizational measures (encryption, access controls, security audits) to protect your data against unauthorized access, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure.


9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Retention criteria include the duration of your account activity, legal obligations, and the nature of the service.


10. Cookies and Similar Technologies
We use cookies and similar technologies to analyze trends, administer the website, and track user movements. You can control the use of cookies at the individual browser level. For more details, please see our Cookie Policy .


11. Updates to This Policy
We may update this policy periodically. The "Last Updated" date at the top will reflect changes. We will notify you of material changes via email or a prominent notice on our Services before the change becomes effective.


12. Contact Us
For questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact our Data Protection Officer:


Email: privacy@skymotor.tech